Job Description

Job Description

Job Description

About Company:

NLG began with a simple vision to raise the standard in electrical contracting through integrity, quality, and lasting relationships. Our founder, Wally Budgell, started his career with a hands-on approach and a passion for learning every part of the industry. Each role and

NLG began with a simple vision to raise the standard in electrical contracting through integrity, quality, and lasting relationships. Our founder, Wally Budgell, started his career with a hands-on approach and a passion for learning every part of the industry. Each role and experience shaped his belief that true success comes from putting people first, clients, partners, and teams alike.

Driven by that philosophy, Wally built a company rooted in trust and innovation, where safety and quality guide every decision. What began as one opportunity grew into a collective built on shared values and a commitment to doing things the right way. Today, NLG continues to grow organically and through acquisitions with that same spirit. We are focused on connection, collaboration, and a vision for a strong future together. Our history guided us to become a single powerhouse, bringing a full breadth of services to our clients. Our goal is to be better and stronger than we were yesterday.

Our Focus

More capabilities. More solutions. One trusted partner for all your needs. We operate as one offering more than just a service, you get a dedicated team you can count on. NLG provides innovative solutions to your toughest challenges, whether you need to make an environment safer, stronger, or more productive. Our team delivers seamless collaboration, unmatched expertise, and exceptional results that exceed your expectations. Wherever you need it, trust NLG to provide reliable, high-quality solutions that drive success.

• Mission

Grounded in safety, quality, and trust, we bring our best to every project and every partnership, continually raising the bar in the construction industry for our clients.

• Vision

To continually redefine what value means for our clients through innovation, craftsmanship, and an unwavering commitment to excellence in every service we deliver.

• Values

Collaboration across all departments helps us move faster, think smarter, and stay focused on what matters most: the work.

We are united by purpose and bring our best to every project for  YOU.

experience shaped his belief that true success comes from putting people first; clients, partners, and teams alike.

Driven by that philosophy, Wally built a company rooted in trust and innovation, where safety and quality guide every decision. What began as one opportunity grew into a collective built on shared values and a commitment to doing things the right way. Today, NLG continues to grow organically and through acquisitions with that same spirit. We are focused on connection, collaboration, and a vision for a strong future together. Our history guided us to become a single powerhouse bringing a full breadth of services to our clients. Our goal is to be better and stronger than we were yesterday.

About the Role:

The Tech Helper in the construction industry plays a vital role in supporting the integration and maintenance of technology on construction sites and within project management teams. This position ensures that technological tools and systems operate efficiently to enhance productivity, safety, and communication across various construction projects. The Tech Helper collaborates closely with construction professionals to troubleshoot technical issues, install and configure hardware and software, and provide training on new technologies. By maintaining up-to-date knowledge of construction technology trends, the Tech Helper contributes to the continuous improvement of operational workflows. Ultimately, this role supports the successful delivery of construction projects by enabling seamless technology adoption and minimizing downtime caused by technical challenges.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic understanding of computer hardware, software, and networking principles.
• Experience with troubleshooting technical issues in a professional environment.
• Ability to work on construction sites and adapt to varying work conditions.
• Strong communication skills to assist non-technical staff.

Preferred Qualifications:

• Associate degree or certification in Information Technology, Computer Science, or a related field.
• Experience working in the construction industry or familiarity with construction project management software.
• Knowledge of safety protocols and compliance standards relevant to construction sites.
• Proficiency with mobile devices, tablets, and specialized construction technology tools.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Responsibilities:

• Assist in the installation, configuration, and maintenance of construction-related hardware and software systems.
• Provide technical support to construction teams by diagnosing and resolving hardware, software, and network issues promptly.
• Collaborate with project managers and site supervisors to implement technology solutions that improve project efficiency and safety.
• Conduct training sessions and create user guides to help staff effectively utilize construction technology tools.
• Monitor and report on the performance of technology systems, recommending upgrades or improvements as needed.

Skills:

The required skills enable the Tech Helper to effectively diagnose and resolve technical problems that arise on construction sites, ensuring minimal disruption to project timelines. Strong communication skills are essential for translating technical information into understandable terms for construction personnel. Preferred skills such as familiarity with construction-specific software and safety protocols enhance the ability to tailor technology solutions to the unique needs of the industry. The Tech Helper uses organizational skills daily to manage support requests and maintain technology inventories. Continuous learning and adaptability are crucial as the role involves staying current with emerging construction technologies and applying them to improve operational efficiency.

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